What our Customers say...

Testimonials

Ramon and Jorge were very kind and professional. They were always willing to explain the process and provided updates throughout the process. They were very understanding of my work schedule. I really appreciate and you SERVPRO of Branford done a great job.

The team was VERY nice! They came out on last Saturday to help me with my emergency water damage & they did a wonderful job. I appreciated their honesty about some stains I had in the flooring that they worked so hard to get out. Thank you very much.

They called me almost immediately after I hung up with my insurance company to see if it was a convenient time. They walked through the process with me & kept me informed. They are always on time. They cleaned up each time. Thank you everyone.

I am very grateful to SERVPRO of Old Saybrook. They came out on a holiday and were kind, caring and professional. They checked on our status multiple times.

I would be remiss if I didn't write to express my thanks for the prompt & professional services provided by SERVPRO of Branford when they literally "came to the rescue" in the middle of the night. Cleaver and Edgar got a handle on the situation in what seemed to be minutes & left me with a good feeling that it wasn't the end of the world. Lila K, returned on a daily basis with respect for my property, & up-dated me on the restoration process & answered my questions.

We are very thankful and extremely satisfied with the services that were provided to us during the huge fire. You all showed us that is could and would be done. We appreciate everyone of the team and their professionalism through the entire job.

We have hired SERVPRO of Branford to undertake the Mold Damage repair of several of our apartment units for the last 2 years. They have undertaken several projects from 500 to 1,200 sq. ft. and we can confirm they were on time and within our budget.

From the initial on-site inspection, the team appeared to be a committed to obtaining a comprehensive solution to the many problems in our corporate office. I was most impressed with the pride you took in delivering a defect-free project at handover. Thank you!

The overall feeling of the water damage restoration project has been one of a job well done! I look forward to working with SERVPRO of Branford again on any disastrous situation.

The guys who came out yesterday were friendly and professional – I was very impressed! I also wanted to mention that I appreciate you for noting damage to pre-existing paintwork, this gives me something to go back to the real estate agent with. I will be recommending your company to them.

Just wanted to let you know how efficient SERVPRO of Branford’s team was today when they came to clean our main warehouse. They were very professional and they did a fantastic job! Thank you greatly for your excellent service. I wouldn’t hesitate to recommend you to anyone in need of a similar service.

I stopped in to review the work that had been performed at the residence apartments. I almost didn’t recognize it!  Please thank the team that did the work, what a splendid job! I had never experienced a mold problem in a house before and didn’t think it would have resolved so well.  Also, thank you for fitting us in so quickly, your response time is to be commended.

We run a very busy practice. After we were hit with this storm it was imperative to get cleaning and restoration services in place immediately! SERVPRO of Branford came to our rescue! They not only cleaned but restored the articles and equipment in our offices and we were up and running within days.

I’ve been meaning to write this for several weeks now so I’m finally taking the time to send this off to you. We just wanted to say a big thank you to SERVPRO of Branford for the outstanding work they did at our office!

Thank you to all of the on site crew for the great job! We found all of the workers to be very professional , caring and personable. All were respectful of the stress we were under due to our water issues. Thank you to all involved for a job very well done.

SERVPRO of Branford did a fantastic job cleaning my home after the kitchen fire. Once the firefighters were done putting out the fire, my home had been soaked in water. Your team members carefully cleaned and restored the rooms to its true, Thank you.

SERVPRO team completed the work quickly and took great effort to make sure everything was done properly. The team went above and beyond to make everything work smoothly. They are very knowledgeable of fire damage and worked well with my insurance company. I would definitely recommend SERVPRO of Branford to my neighbors and friends.

Very impressed with the work SERVPRO - not only that but the knowledge and support shown by all staff who engaged with me was excellent and appreciated.  It wasn’t always a straightforward job but throughout I received sensible and helpful advice.  Cheers !

Thank you very much for all your help and speedy response time. truly appreciate everything you did! Our staff members are very happy with your restoration services and will definitely call on you again should the need arise!

Just want to say thank you for a brilliant job on my moldy basement today! I can’t remember the last time the walls had been freshly painted! It’s a joy to look around now! The guys, (names are escaping me at the moment, it’s been a long week) were prompt, provided me with detailed information on what was going to be done, and were very clear with instructions for after the treatment was applied. I will definitely be recommending SERVPRO of Branford to anyone that needs help with their mold problems.

 

It has been such a pleasure dealing with you and your team this past week! I am so thankful that I contacted SERVPRO of Branford, CT and reached you! From the moment of our first conversation, I felt like my basement flooding crisis was going to be handled by a knowledgeable expert. During that initial conversation, I was in such a state of shock I couldn’t even tell you the square footage of my basement or accurately describe how bad the water damage was.

SERVPRO of Branford did a great job facilitating this process from start to finish. SERVPRO team appears to have done a very good job with my roof. I'm also very grateful that they cleaned out my gutters as I'm unable to reach the 2nd level.

I recently stopped by and had a look at a few apartments, it looked like I was in an entirely different property! Please thank the crew members that performed the work, what a great job! I had never had an issue with mold before and honestly didn’t think it would have been resolved so quickly and to my satisfaction.  Thanks again for fitting us in right away, time was of the essence and SERVPRO really came through for me!

Just wanted to thank SERVPRO, and team for your hard work assessing and resolving our mold problem!
The detailed information you provided enabled the owner to hire professionals to address underlying causes, after your cleaning services, our ceilings and built-ins are looking fabulous!

Thanks so much for the wonderful mold remediation job that was carried out by SERVPRO of Branford at our home on Friday!  The crew members were exceptionally thorough and the work was conducted in a friendly and professional manner.  Our bathroom looks a thousand times better, Thank you!

Your team of guys have ALL been so nice, professional, and courteous. They have been respectful to me and toward my home, taking great care moving the fans and dehumidifiers in and out, closing outside doors, etc. And that ballpark figure you initially quoted? You actually came in UNDER that! Now when does that ever happen???

After we had flooding with the storm, the SERVPRO of Branford / Shoreline team was very knowledgeable and were able to clean everything up with a bunch of machines that measured moisture inside walls and floors and more machines that got water out of them. They rebuilt all the areas by removing parts of walls and flooring that needed to be replaced with new wood, etc. When they were done, the house was clean and pretty!

It has been such a pleasure dealing with you and your team this past week! I am so thankful that I contacted SERVPRO of Branford, CT and reached you! From the moment of our first conversation, I felt like my basement flooding crisis was going to be handled by a knowledgeable expert. During that initial conversation, I was in such a state of shock I couldn’t even tell you the square footage of my basement or accurately describe how bad the water damage was.

After we had flooding with the storm, the SERVPRO team was very knowledgeable and were able to clean everything up with a bunch of machines that measured moisture inside walls and floors and more machines that got water out of them. They rebuilt all the areas by removing parts of walls and flooring that needed to be replaced with new wood, etc. When they were done, the house was clean and pretty!

Thanks for your great work SERVPRO of Branford / Shoreline in drying out our water damaged carpets. The job was done quickly and efficiently. We were able to get our business open and operating within a day.

We had the unfortunate luck of a fire in our house, thank god it was mainly soot all over the place and some minor structural damages. SERVPRO  of Branford / Shoreline were found online and they came to inspect the damage immediately and started work cleaning within a couple of hours. They sorted out every detail, from cleaning to repairs and painting. We were able to live in our house again within weeks, a great result to an unfortunate situation. Thanks to all the guys at SERVPRO of Branford / Shoreline!

We just had new carpeting installed when our water damage occurred. We were so upset and thought all of that money that had gone to waste. SERVPRO of Branford told us not to worry. They had a team out to assess the damage and made a plan of action. Sure enough our carpets were looking like new again the very same day. We couldn’t believe it!

"This email is to thank you kindly for your great customer service! We are very pleased with the services provided in our home. The carpet removal, and steam cleaning exceeded our already high expectations. Thank you!"

“Our family was devastated by the damages we suffered from a leaking pipe. SERVPRO of Branford/Shoreline arrived within hours and were able to get things back to normal for us. Thanks so much!”

"Just wanted to let you know that I inspected Apartment 6, 15 and 39 on Friday. The cleaning done in all three apartments was FANTASTIC, really well done! A BIG thank you to your staff!"

We had a water line in our basement washing machine go. My kids were resistant to go back into the basement because of the horrible smell. SERVPRO of Branford was able to restore our carpets and the kids were able to watch TV and play without any troubles at all. Thank you guys!