Sewage Cleanup and Restoration

When you have a sewer, floor drain, or toilet backup & overflow, you need a sewage cleanup company. 

Water from sewage overflows and backups is unsanitary and can contain viruses or bacteria that may cause serious illness when you come in contact with it. SERVPRO of Branford/Shoreline's highly trained and certified team can determine the extent of the sewage damage, explain the cleanup & sanitation process, and then safely & quickly clean and restore your home. Using professional sewage cleanup services will keep you and your property safe & healthy. 

When it comes to sewage water cleanup, you need to act fast. If left unaddressed, unwanted smells, mold, and water damage can develop and worsen over time in your home or business. Please read our Sewage Tips to see what you should do until help arrives.

What causes sewage backups?

Knowing the causes of sewage damage can help prevent backups in the future. Common causes are:

  1. Clogs: Hair, grease, or other solid materials flushed down drains can cause them to clog and back up into your home.
  2. Damaged Sewer Lines: Older homes may have cast iron pipes which can break down. Newer homes have switched to plastic pipes to prevent backups & damage to the drain lines.
  3. Heavy Rainfall: Wet weather can cause your city's sewer lines to overflow into combined sewer systems, and put your home at risk for backups.

You can prevent sewage backups by not putting grease, paper towels, diapers, feminine products, etc. down your drains.

Sewage Backup or Toilet Overflow? Call Us Today – (800) 734-3213

There are three major types of contaminated water. SERVPRO of Branford / Shoreline will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.