Recent Posts

Winter Wonderland? Or An Ice Dam?

12/10/2019 (Permalink)

Ice dam graphic showing how melting ice on roof creates water damage This graphic shows how an ice dam forms and creates water damage in your home.

At first glance, icicles hanging off your roof may remind you of a winter wonderland. But, these icicles may be an indication of an ice dam forming, which can damage your home.

What is an Ice Dam?

An Ice Dam forms when melted snow refreezes at roof edges and can form with even as little as 1 or 2 inches of snow.

Three things are needed for an ice dam to form:

  1. Snow
  2. Heat to melt the snow
  3. Cold to refreeze melted snow into solid ice.

How Can Ice Dams Damage Your Home?

Ice Dams dislodge the shingles of your roof and let water into your home. The under-layer of the ice dam continuously melts and re-freezes due to the warmth of your roof, resulting in water entering your home.

This leads to:

  • Trapped moisture in ceilings, walls, and insulation
  • Water-stained ceilings
  • Peeling paint
  • Mold and mildew to growth
  • Ruin your gutters and make them sag.

Ice dam damages can create numerous other consequences, Altogether, the water damage from ice dams can affect the structure of your home.

What Should You Do?

To completely remove an ice dam without damaging your roof, it is likely best to call specialists like SERVPRO® of Branford/Shoreline. We have specialized equipment to safely and easily remove ice dams.

It is also wise to address why the ice dam formed in the first place after removing it, so that it does not happen again. This may include better insulating your attic and roof, so that the warmth of your home doesn’t create conditions for an ice dam to form.

We’re available 24/7 for emergency service. Call us today.

Source: UMASS Amherst

Possible Causes for Water Damage in Your Branford Home

9/29/2019 (Permalink)

Water on floor of a liquor store with cases of beer stacked around the water with a beer cooler seen in the background Commercial Water Loss Liquor Store

Causes & Categories of Water Damage in Branford:

An old poem has the line, “water, water, everywhere”. When you need to say this in your home or office, you know there is trouble. You may be looking at water damage. There are several different possible causes of water damage in Branford.

Causes can include:

  • Leaky dishwashers or washing machines
  • Clogged pipes
  • Leaking roofs
  • Broken toilet pipes
  • Heavy rain
  • Snow or ice

The amount of water damage depends on the amount of water and on the cause of the damage.

It is also important to start the cleanup as soon as possible. The longer your home or business is water-logged, the more damage.

Categories of Water Damage in Branford:

  1. Clean water. It might come from an overflowing sink or a broken appliance. The water does not pose a threat to people. Keep in mind that any water will become contaminated after it stops flowing.
  2. Gray water. This water is contaminated from the get-go. It comes from broken toilets or sump pumps. It might not look dirty, or it might be brown.
  • Black water. Like gray water, it might not look dirty. One major source of black water is broken sewage pipes. Another source is any water that has been standing still.



Staying Healthy around Standing Water in Branford

9/24/2019 (Permalink)

Standing water in kitchen next to white kitchen cabinets, with oven and sink Standing water in the kitchen

Staying Healthy Around Standing Water in Branford:

Standing water of any kind in Branford can be a powerful source of disease. Floods can be worse due to the amount of water involved. Even small puddles can pose a risk.

Different kinds of debris can be found in floodwater such as dead animals, rotted plants, and sewage, to name a few. If you have water damage inside your home, watch for debris in the home as well to include rooted food and electrical problems.

Viruses and bacteria can cause illnesses. To reduce your chances of catching something, SERVPRO of  Branford/Shoreline suggests:

  • Washing dirty clothes and towels in hot water. Use bleach if possible
  • Remember that you can shake hands with an infected person and get infected.
  • Do not allow children to play in the flood water
  • Wash children’s hands before meals
  • Disinfect toys before letting children play with them
  • Use bleach or other disinfectants on hard surfaces
  • Keep your hands washed

Cuts and rashes can become infected. Protect yourself and others in Branford:

  • Avoid floodwaters if you have an open rash or a cut
  • Clean cuts or rashes. Cover them with a waterproof bandage
  • Clean cuts with soap and clean water
  • If a cut becomes red, swollen, or is oozing, get medical attention


Visit the CDC (Center for Disease Control for more info)

Preparing for a Hurricane

9/20/2019 (Permalink)

Photo of a tree through the roof of a Branford home after a hurricane. Tree through a Branford, CT home after a large storm event.

2019 Hurricane Season is in full swing. Living on the shoreline it's always best to be prepared for when storms hit. These tips will help you to prepare for any storms that may hit our community in the upcoming months. 

1. Have an Emergency Kit

Making an emergency kit when the storm hits is too late! You need to have a kit prepared so that you're ready before the storm. Your storm emergency kit should include supplies for 3 days of no power. Include items like: flashlights, candles, non-perishable food, water, batteries, blankets, first aid kit, and an extra cellphone battery pack.

2. Know Your Zone

Living in Branford and in the Shoreline area presents unique challenges such as flooding. Be sure to check with your local government officials to find out whether or not you live in a hurricane evacuation zone. 

3. Review Your Insurance Policy

You should always be prepared and know exactly what type of coverage you have for your home and belongings in case you need it. If you know you live in a hurricane evacuation zone and you don't have flood insurance, you might want to consider purchasing it.

4. Know Who to Call

If you find your Branford/Shoreline home or property damaged after a storm, you need to know who to call. SERVPRO of Branford / Shoreline can help you with all of your storm restoration needs. We're available 24/7, 365 days a year so no matter your disaster, we'll be there for you! 

Commercial Flood Insurance in Branford

9/19/2019 (Permalink)

Open tiles in ceiling show broken water pipe in room with tv and pix on wall Commercial water loss - pipe break

The National Flood Insurance Program (NFIP) provides flood insurance. The NFIP doesn’t sell insurance. Buy flood insurance from an insurance agent.

SERVPRO of Branford/Shoreline is interested in helping the businesses in our community become more educated on flood insurance. According to FEMA, 40% of small businesses do not reopen after experiencing a devastating flood.

Things to know in Branford. Check to see if you might be required to have flood insurance.

  • All agencies in Branford charge the same for flood insurance
  • Standard commercial insurance doesn’t pay for flood damage
  • The NFIP sets the rates
  • Rates depend on:
    • whether you live in a flood plain
    • flood risk in your area
    • building’s age
    • building’s construction
  • Building property insurance covers the building
  • Personal property insurance covers the building’s contents
  • NFIP suggests you need both types
  • Policies go into effect 30 days after purchase
  • The NFIP help center number is 1-800-734-3213

SERVPRO of Branford/Shoreline recommends the following:

  • Check whether or not your area participates in the NFIP
  • Check whether or not your area is part of the Community Rating The NFIP might have a discount
  • Talk to your insurance agent when you need to make changes

Make sure your business is protected from the devastation that comes with unwanted flooding in your office.


Commercial Water Main Break

9/16/2019 (Permalink)

Have you ever had the unpleasant experience of dealing with a commercial water main break? If you have, you know what a horrible and destructive disaster this can be. Water damage can destroy belongings, ruin flooring, and do major structural damage.  

If you're dealing with a commercial water main break, the best thing to do is don't panic! You don't have to face a disaster like this alone. Calling in an expert restoration company to help is the best way to ensure the damage to your property is minimal. 

SERVPRO of Branford / Shoreline is specially trained to handle water main breaks to commercial properties. Our team will be fast to arrive onsite and help with your disaster. Don't panic - SERVPRO of Branford / Shoreline will make your water main break, "Like it never even happened."

Damage After the Flames are Out

9/16/2019 (Permalink)

Fires are a scary and catastrophic event. Of course, your first step with any fire in your home or business is to call your local fire department. Once the flames are put out, the worst is over. 

However, the damage after the fire can be scary too! Between charred belongings, damage to the structure of your building, broken windows, and smoke damage, the cleanup may seem impossible! 

Luckily, SERVPRO of Branford / Shoreline are experts in exactly this sort of cleanup. No matter how small or large of a fire you're dealing with, you can count on our team to clean up the damage. We can make any size fire damage, "Like it never even happened." Call the team at SERVPRO of Branford / Shoreline for all of your fire damage needs. 

Small Storm Damage IS Storm Damage

9/16/2019 (Permalink)

When you think "storm damage" you likely think a tree through a roof, shattered glass from hail, or two feet of standing flood water. This isn't always the case! Storm damage doesn't always mean a HUGE disaster. Sometimes, storm damage is as minor as just an inch of water leaking into your home. 

Just because you don't have the stereotypical "catastrophic" storm damage doesn't mean you don't need to deal with the damage. ANY damage from a storm should be handled by a professional restoration company as soon as possible! 

When you wait to deal with storm damage, you are opening your home up to the possibility of unsalvageable belongings, worse water damage, and even mold. No matter how small you may think your disaster is, call SERVPRO of Branford / Shoreline for a FREE expert assessment today!

What Happens After A Fire

9/15/2019 (Permalink)

You’ve had a fire in your Branford home, now what? Overwhelming feelings of panic and stress are normal, but they don’t have to be.  There are three main steps to take after the fire has been put out in your home.

  1. Call The Experts

Though you might want to handle things on your own, it’s always best to leave fire restoration to the experts. Begin by calling your insurance company to let them know of the damage. Then, be sure to call in a restoration company to aid in the cleanup process. If not handled correctly, fire restoration can be a long process – call SERVPRO of Branford / Shoreline to get it done quickly.

  1. Board Up

After a fire, you’ll need your home to be secured to prevent any further damage from rain, debris, and even animals. Be sure to ask your restoration company for board up services to protect your property.

  1. Leave the Rest Alone!

The final step is to leave the rest to the experts. You might want to help out with the cleanup, but it’s always best to let your restoration company handle the next steps. Fire damage can be catastrophic – but it can be even more catastrophic if handled incorrectly.  Once you have a trustworthy restoration company on site, they can handle the damage for you.

If you’re not sure which company to contact after a fire in your Branford home, give SERVPRO of Branford / Shoreline a call. Our team is locally owned and operated which means we can  be out to your Branford home faster than anyone else. We take pride in being the best fire restoration experts in Branford. We can make your disaster “Like it never even happened.”

Getting Ready for Hurricane Season

9/15/2019 (Permalink)

male employee inside trailer All Hands on Deck! Brian Mazzone, Operations Manager of SERVPRO of Branford / Shoreline, helping to prepare the Storm Trailer.

Not many people know, but SERVPRO of Branford / Shoreline is a member of the National SERVPRO Disaster Recovery Team. When devastating hurricanes and storms hit the United States, SERVPRO of Branford / Shoreline travels all over in order to help out where we're most needed. 

In past years, we've helped in multiple recovery efforts for major storms all over the United States. Our team has traveled to Baton Rouge, Houston, Miami, Hilton Head, Wilmington, Boston, and Dayton to help out when major storms hit. 

To prepare for this upcoming hurricane season, our team has been reviewing practices and storm recovery training, prepping our Storm Trailer, and getting equipment ready. When the storms hit us, you can feel rest assured that SERVPRO of Branford / Shoreline will be there to help you.