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Cleaning Up After A Fire In Your Branford Business

9/21/2020 (Permalink)

soot and smoke covering walls and floors after tv fire in laundromat This local laundromat in Branford was closed for an extended period while SERVPRO of Branford/Shoreline provided fire restoration services.

When a fire strikes your business, the effects can be detrimental and overwhelming to deal with. You likely have to close for an extended period of time for a fire damage restoration company to come in and clean the structure from top to bottom and make any needed repairs. SERVPRO of Branford/Shoreline knows that every day your business is closed is a day of lost productivity and revenue - we've worked hard to restore other businesses in the area after a fire "Like it never even happened."

TV Fire in Branford Laundromat

In this local laundromat a TV caught on fire and required the help of the fire department to put it out, causing widespread damages to the business. 

Fire Damages

As seen in the photo above, soot and smoke stained all surfaces in the storefront. Every washer, dryer, fan, countertop, and even ceilings and walls were affected. The floor was covered with black debris and soot as well. A strong odor of fire and smoke also remained in the laundromat long after the fire was put out. A few windows in the storefront were also broken from the heat of the fire and the firefighting efforts. 

Water Damages

When you hear ‘fire’ you don’t always think about water damage too. But, this laundromat also suffered water damage from the fire department extinguishing the TV fire. Roughly a half inch of standing water was in certain areas of the storefront, closer to the source of the fire. 

Fire Cleanup Process

Emergency Contact

This business owner acted fast after his fire and contacted his business owners insurance before the flames even went out. From there, his insurance company referred SERVPRO of Branford/Shoreline to handle all cleanup and restoration of the laundromat. 

Inspection and Fire Damage Assessment

Immediately after being contacted, SERVPRO dispatched a Project Manager to inspect and assess damages from the fire. The Project Manager worked with local authorities to be able to see what happened inside the business, what the source was, and when he could have our crews out to begin cleaning. 

Immediate Board-Up and Roof Tarp Service (if needed)

This step isn’t always needed for a smaller fire, but in this case the laundromat did need a board up of 2 windows in the front of the store. Many times, windows will be broken by the Fire Department or shatter on their own from the heat of the fire. Securing your property is highly important after a fire to ensure there will not be additional damages and to keep pests out.

Water Removal and Drying (if water damage is present)

Before crews can begin cleaning and soot, smoke, or structural damages, they must remove all water and begin the drying process in the business. Tackling water damage first is important to help ensure that the structure doesn’t begin to decay from water damage and to prevent the growth of mold. In this business, crews had to extract standing water from the firefighting efforts and set up fans and dehumidifiers to ensure it properly dried out. 

Removal of Smoke and Soot from All Surfaces

Once water damage was under control, the crews moved on to removing any soot and smoke from all surfaces. That included washing machines, dryers, fans, counters, shelves, clothing, office areas, walls, floors, ceilings and more. This is accomplished mostly by using chem sponges to remove soot and smoke residues. This process is long and must be completed by hand, but will return any business to pre-fire conditions.

Cleaning and Repair

Other than removing soot and smoke stains, the crews also removed any damaged or non salvageable materials from the laundromat. This included the original TV and some contents that were close to the source of the fire. 

Crews also worked to ensure that there would be no lingering smoke smell once the cleaning & repairs were completed. They set up air scrubbers, ozone machines, and cleaned the duct system to remove all smoke particles from the air and prevent any from getting kicked up again. 


In the final step of fire damage restoration, crews were sure to handle small touches to ensure this laundromat was restored to pre-damage conditions. All ceiling tiles were replaced that needed to be, and all contents were returned to their original placements at the end of the job. 

Fire in Your Business? Call SERVPRO for Immediate Service - 800-734-3213

SERVPRO of Branford/Shoreline is a 24/7 damage restoration service specializing in fire, water, mold and COVID-19. Whatever the damage, we will work hard to make it “Like it never even happened.”

What To Do After A House Fire

9/14/2020 (Permalink)

before and after of a house restored after a large house fire SERVPRO of Branford/Shoreline can completely restore your home following a fire.

Figuring out what to do after a fire can feel impossible. You may have a long list of thoughts, such as who should I call first? When will it be safe to enter my home? Where will I stay? What should I do about the water damage? SERVPRO of Branford/Shoreline is a specialist in fire damage restoration and will walk you through what you should do after a house fire in your East Haven home here.

10 Things To Do After A House Fire

1 Call 911.

Make sure everyone made it safely out of the house and is getting medical attention if needed.

2 Call your family members or loved ones.

Don't let the overwhelming nature of the situation let your forget the small, important things like letting your family and friends know that you and others that were in the house are safe. It may also be comforting to have a shoulder to lean on during a challenging time.

3 Call your insurance company.

Whether you have a small or large fire - you will want to file an insurance claim. Even a small fire can cause extensive smoke or soot damage throughout your home and will require a professional cleaning. Your insurance company will likely connect you with a company to handle the fire damage restoration and odor removal process, like SERVPRO of Branford/Shoreline.

4 Find a safe place to stay.

Your home is likely not livable the same night that you have a fire, even if it was small. Stay with friends or family if possible. If not, contact your insurance agent and see if they can help with funds to secure a temporary place to stay. If insurance will not cover this, you can look for local disaster relief resources, such as the Red Cross or the Salvation Army.

5 Secure your home.

If the fire didn't burn your home to the ground, you'll want to make sure that nothing else adds on to the damages. If there are any holes in the roof, broken windows, or any other large openings, get a company to tarp and board up your home. This way, no pests, squatters, or rain can get in your home.

6 Find out if your home is salvageable.

Your house fire may cause enough structural damage that it should be demolished and rebuilt rather than going through the fire restoration process. This will likely be determined by the insurance adjuster that comes out to assess your damages.

7 Assess damaged, lost, or unsalvageable items.

Take inventory of any important documents or credit cards that may have been lost in the fire and arrange for replacements. Inspect the damaged items around your home and be sure to take photos of everything to be correctly reimbursed by the insurance company. Determine which items may be able to be restored by a contents restoration company, such as items covered in soot, smoke, or are water damaged. Check with your insurance company that they will cover the restoration of your fire damaged contents.

8 Be sure to get a copy of the fire report.

You can get the report from your Fire Department. A fire report is the official document that details the specifics of the event. This document will be very important for your insurance company.

9 Organize your current finances.

Unfortunately even if your home burns down, you will have to continue making your mortgage payments. But, at the same time, you may have more expenses than before.

10 Find a fire damage restoration company you can trust.

Experience a fire is overwhelming and stressful - so you want to be using a company that will make the process easier and stress-free for you. Even a small fire can take weeks to completely clean up after, and you will be working closely with whatever restoration company you end up choosing.

3 Things NOT To Do After A House Fire

1 Don't re-enter your home before the local authorities say that it is safe.

2 Don't turn on the gas, water, or electric before it has been deemed safe to do so.

3 Don't try and clean soot or smoke by yourself. Unless you have the right tools, you may be making it harder to clean.

Other Considerations

After such an overwhelming event, you should be sure to take care of yourself and your family. Let your children's' schoolteachers know they're going through a stressful time. Let your employer know the same as well.

Be gentle on those affected by the fire - you're all going through a terribly stressful time. But, you will get through it! It's a good idea to look in to counseling for you and your family to ensure no trauma or unhealed emotions remain.

Restoring & Rebuilding After A Fire

SERVPRO of Branford/Shoreline is Here to Help 24/7, 365 days a year. We will work with local authorities to ensure that we can begin working the second they extinguish the fire - First starting with securing your property.

SERVPRO can be there every step of the way, from the initial board up to the final renovation. We will work with your insurance company to ensure that there is little to no cost to you.

Need Help? Call SERVPRO 24/7 - 800-734-3213

SERVPRO of Branford/Shoreline is a 24/7 damage restoration company specializing in fire, water, mold and COVID-19. Whatever your disaster, SERVPRO can make it "Like it never even happened."

Water Leak Cleanup in East Haven

9/9/2020 (Permalink)

water leaking through water damaged ceiling and down walls, bubbling paint everywhere Not every water leak is one you can DIY - Like the one above!

Need immediate help with water damage or flooding from a leak in the East Haven area? Call SERVPRO of Branford/Shoreline 24/7 for rapid emergency water cleanup services.

What To Do When You Find A Water Leak

Did you know?One small crack in a leaking pipe can pour out 250 gallons of water per day. When even a small water leak in East Haven isn't handled promptly, significant water damage will occur - So here's what you should do.

1. Find the source of the water leak.

It's not always clear where water is coming from in your home or business - especially when the leak is behind a wall or in the ceiling. Check for leaks by looking for signs of bubbling, discolored or warped walls, floors, and ceilings.

If these areas are dry, then inspect your appliances. It's common for washing machines to leak from their back hoses, water heaters can leak from multiple sources, and even your furnace or refrigerator leak water. If you have trouble finding the source, call a plumber to help.

2. Turn off the water and stop the source.

Plumbing leaks will continue so long as the water is still flowing through the pipes - so be quick to turn it off once you find the source. For some other types of leaks, you may need to let the water run it's course - Such as when your washing machine begins leaking while doing laundry. You can turn off the machine and the water - but it will still continue to leak until it is empty or at a level it can no longer do so. Stopping the source of water is extremely important to prevent further damages to your home or business.

3. Move any wet or water damaged materials.

This will help prevent further damage to your furniture or other belongings in your home or business, and make the clean up process easier for you.

4. Begin water cleanup - or call a water damage restoration company.

Depending on the amount of water, you may be able to handle the clean up by yourself - but this is not always wise to do.

For a small leak or water spill, you can do the following:

  • Get as much water as you can up from the floor. Use a wet dry vacuum, towels, and mops.
  • Set up any fans and dehumidifiers you have in wet areas to help dry them out.

If you take these steps and there is still standing water, saturated carpets, or affected hardwood floors - You should call in professional help and think about filing an insurance claim. Depending on where the leak started in your home, you may not have the tools needed to completely clean up all water and ensure that all areas of your property are properly dried.

For example: If a water pipe broke in the second floor bathroom of your home and leaked all the way down into your basement - You would not only have standing water in the basement but also water damage to ceilings, walls, and floors that can get progressively worse over time.

This kind of water damage would require flood cuts and demolition of affected areas to ensure everything can be dried out. If water damage is not addressed properly, mold and mildew can begin to grow in as little as 48 hours and continue to spread across your property.

How Can You Prevent Water Leaks?

There are some ways that you can help ensure you don't experience water leaks or flooding in your East Haven area home or business.

  • Pay attention to any unexpected changes in your water bill. If a bill shows unexpectedly high usage, this could be a sign there is an unknown leak somewhere on your property.
  • Looks for signs of wear in your plumbing system. Signs include noisy pipes, moisture on walls, or rust stained water. These things would signal that your water pipes are getting old and are more susceptible to breaking or leaking.
  • Invest in leak detection systems for your water heater or other appliances. It's extremely common for appliances like water heaters to have slow leaks over time that go unnoticed, especially when they are tucked away in an area of your home you don't inspect often. Some detection systems can send an alert right to your phone of a possible water leak and allows you to stop it as soon as possible.

Need Help With Water Leaks in East Haven? Call Us 24/7! 800-734-3213

SERVPRO of Branford/Shoreline is a 24/7 damage restoration company specializing in fire damage, water damage, mold remediation, and cleaning services. We're here to make any disaster "Like it never even happened."

Highly Rated Local SERVPRO of Branford/Shoreline

9/8/2020 (Permalink)

4 5 star reviews for SERVPRO of branford/shoreline detailing great service With a 5-Star rating on Yelp and a 4.9 star rating on Google - you can feel assured that you're hiring the right company to handle your damages.

When a disaster strikes your home, you want to hire a company you can trust to put it back together. 

SERVPRO of Branford/Shoreline is your local &  highly rated damage restoration company serving the greater East Haven and Branford area. With a 5-Star rating on Yelp and a 4.9 star rating on Google - you can feel assured that you're hiring the right company to handle your damages. 

SERVPRO of Branford/Shoreline is open 24/7, 365 days a year to respond to your emergency. No matter the time of day, you can be sure that a real person will be there to answer your call.

Water Damage Restoration

Whether you have a flooding emergency or water damage that has been going on for a while, SERVPRO of Branford/Shoreline can help completely restore your home or business with our advanced techniques and equipment. 

  1. Emergency Contact
  2. Inspection and Damage Assessment
  3. Water Removal/Water Extraction
  4. Drying and Dehumidification
  5. Cleaning and Repair
  6. Restoration

Mold Removal & Remediation

Finding mold in your home or business can be cause for alarm, and you'll want to be sure to use a company that truly understands mold and how it spreads. SERVPRO of Branford/Shoreline is a highly trained & certified mold remediation company, and will work hard to keep your home safe and healthy.

  1. Emergency Contact - 800-734-3213
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

COVID-19 Services

While the COVID-19 pandemic has changed what it means to be clean, SERVPRO is here to help keep your customers and employees safe, and also let everyone know you've chosen a higher standard of clean. Whether you would like to proactive clean & sanitize or have a confirmed case of Coronavirus, SERVPRO can help. Learn more here!

Fire Damage Restoration

A fire, large or small, is overwhelming for any home or business owner. SERVPRO of Branford/Shoreline can completely clean your home after a fire and restore it to pre-damage conditions. 

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Other Services

SERVPRO of Branford/Shoreline specializes in fire, water, and mold - But we do a lot more than just that. 

Need Help? Call SERVPRO of Branford/Shoreline Today! 800-734-3213

COVID-19 Cleaning of Police Vehicles in East Haven

9/3/2020 (Permalink)

SERVPRO crew member fogging black police SUV for COVID-19 Ensure your business in East Haven is Certified: SERVPRO Cleaned.

Staying safe and healthy is at the top of most people's mind during the Coronavirus pandemic. Social distancing and wearing masks has been enforced for the past 5 months - But what steps can you take when social distancing isn't possible in these times? 

For example, Police and other First Responders continue to respond to emergencies, and come into close contact with the public every day. They enter peoples' homes and transport people in their vehicles - These situations aren't the best conditions for social distancing! 

COVID-19 Defensive Cleaning

Our local police have trusted SERVPRO of Branford/Shoreline to clean & sanitize their vehicles for the past 5 months to ensure the health and safety of their officers who come in close contact with the public every day. Once a week, our crews arrive on site and proactively fog their vehicles. 

Looking For COVID-19 Sanitizing? 

SERVPRO of Branford/Shoreline provides a Certified: SERVPRO Cleaned program, where we consult, clean, and certify your business has been properly sanitized. 

This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Call today for a FREE Certified: SERVPRO Cleaned consultation - 800-734-3213

What Is A Moisture Meter?

9/2/2020 (Permalink)

moisture meter being used on a water damaged ceiling with mold growth Above is a moisture meter reading 100%MC in a ceiling that was affected by a toilet overflow from above. Mold has begun to grow as well!

When your home or business suffers from flooding or water leaks, you're likely to call a water damage restoration company to come out and inspect the affected areas and repair them as needed. But, how do they find all the moisture to ensure that none is left behind - especially when it looks like nothing is there? The key is in the use of a moisture meter.

What Is a Moisture Meter?

A moisture meter measures the moisture content of various materials. This will show the moisture level in a given material. This is one of the essential tools of the water restoration industry, as it acts as a roadmap for restoring your home or business.

How Do They Work?

Moisture meters come in two different types: pin type meters and pinless meters.

A pin moisture meter measures by inserting the pins into the wood or material being tested. These function by measuring the electrical resistance against the moisture content in the material. When the material is wet, electricity flows more easily between the two pins, compared to when it is dry. This is how the meter gives it's reading. After taking this measurement, it's presented as %MC (percent moisture content) (Delmhorst).

Pinless moisture meters instead use a sensor pad which is placed flat against the surface being measured. The sensor send electromagnetic waves in to the material the sensor is placed against, and then works similarly to pin meters without inserting anything into the material or walls.

Using a digital meter will make reading the %MC as easy as possible.

How Are They Used?

A moisture meter is used to determine if a material is too wet or has a high level of moisture. Many materials, such as wood, paper, and drywall are sensitive to high moisture levels and may begin to structurally deteriorate and produce mold growth when moisture is left unaddressed.

These tools are used constantly in the water damage restoration industry. When it comes to water damage, you want to be sure that all moisture is dried out from any affected materials - but there needs to be a way of measuring that!

Here at SERVPRO of Branford/Shoreline, we use moisture meters during every water damage inspection. The moisture tester provides an accurate moisture reading that helps the Project Manager to identify wet materials, areas in need of demolition or drying, and allows them to monitor the drying process.

Water Damage? Call SERVPRO For A Free Inspection - 800-734-3213

SERVPRO of Branford/Shoreline is a 24/7 emergency damage restoration company specializing in fire, water, mold and COVID-19 services. Help is only a phone call away - We're always Here to Help.

Defensive COVID-19 Sanitizing in New Haven County

7/15/2020 (Permalink)

crews wiping down counter top with sanitizer for COVID-19 Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Certified: SERVPRO Cleaned – A Defensive Cleaning Program

Let us help you get back to business.

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a FREE Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Branford/Shoreline today at 800-734-3213 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

What To Do After Storm Damage in New Haven County

7/1/2020 (Permalink)

a 80 foot tree fell on this house causing storm damage to the entire second floor When an 80 foot tree fell on this home from a bad storm, it demolished the second floor of this home.

When strong summer storms, microbursts, or tornadoes come through New Haven County, they can create a devastating amount of damage to your home or business. As we get into severe weather season, it’s a good idea to be prepared if disaster strikes your property to help minimize damages and stay safe. If you’re in need of immediate assistance, call SERVPRO of Branford/Shoreline at 800-734-3213.

Types of Weather Damage

1 - Wind Damage

Winds from strong storms, hurricanes, or tornadoes can cause serious damage to your property. These winds can curl or rip shingles off your roof or bend and rip the siding off your home. Although these kinds of damages may be easily fixed, the larger issue is that it opens your home up to roof leaks, water damage, and exposes the interior of your property to rain and pests. 

2 - Hail Damage

Hail storms are mostly known for causing damage to your car during the summer - but they can spell trouble for your home as well. Depending on the size, hail stones can break windows, crack the siding of your home, or even puncture the shingles of your roof. Signs of roof storm damage from hail includes split shingles, the roof felt being exposed, or impact marks on the shingles. Paying attention to these signs can help prevent roof leaks in your home and water damage down the line. 

3 - Impact Damage

Impact damage can be the most destructive out of the different types of storm damage. This damage is from things like fallen trees, branches or power lines. A single fallen tree can demolish an entire home or business if large enough - and even smaller impact damages can displace you from your home or business for a length of time. 

It’s important to deal with impact storm damage as soon as possible to help prevent further damage to your home. Holes in roofs or entire open rooms are susceptible to flooding and water damage, and will deteriorate more over time. This moisture in your property will then also cause structural issues and eventually mold may begin to grow.

4 - Lightning Damage

When summer thunderstorms roll through the Branford area, you are at risk of damages resulting from fire or smoke if lightning unfortunately strikes your property. This type of weather damage is less common than the others, but can become severe if you suffer from a fire. 

Does Home Insurance Cover Storm Damage?

Standard homeowner’s insurance does cover most kinds of weather damage. This includes wind, hail, lightning, and impact damages. Since these losses are unpredictable and there is nothing you could have reasonably done as a homeowner to prevent the damages from happening, they’re covered by your policy. 

Unfortunately, there are kinds of storm damage that are likely not covered by your insurance policy. This includes flooding from storms and earthquakes. Flooding from storms and heavy rains is not covered because it is often groundwater entering your property, and this is something that can be prevented by you as a homeowner. Groundwater enters through basement seepage, cracks or unsealed areas, or due to basement sump pump failures. 

To prevent these things, you could waterproof your basement or have a back-up sump pump. If you would like to be covered by flooding, you would likely need to purchase additional flood insurance or sump pump insurance. 

What To Do After Weather Damage

  1. Wait until it is safe to inspect your property. You should not go outside during a hailstorm to inspect storm damage to your home.
  2. Assess the damages to your home. Take pictures for your insurance company before you do anything. Look for signs of water damage, cracks in windows, lifted shingles, opened siding, holes in areas of your home, or more.
  3. If needed, turn off the power and gas in your home. This is applicable in major water damage or flooding situations to prevent danger to yourself or those who will help cleanup damages.
  4. Contact your insurance company. Find out if your loss is covered and file a claim. Your insurance company will likely inform you of other steps you need to take.
  5. Prevent further damage to your home. If there is a hole in your roof or a window, take steps to board it up to keep the elements outside of your home. Do your best with what you have on hand.
  6. Contact a storm damage company. Companies like SERVPRO of Meriden can help you throughout the entire process of cleaning, repairing, and restoring your home. SERVPRO can even help you file your claim and handle the billing process with your insurance company.

How Can SERVPRO Help?

SERVPRO of Branford/Shoreline offers 24/7 emergency services 365 days a year. If you find yourself in need of board up, water damage, or storm damage services - call us today! 800-734-3213


Branford Cleaning Experts

3/19/2020 (Permalink)

SERVPRO workers in full ppe SERVPRO of Branford/Shoreline is ready to help 24/7!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning - 800-734-3213

If your home or business needs deep cleaning services, call the specialists at SERVPRO of Branford/Shoreline today!


What To Do & Who To Call For A Flooded Basement

2/24/2020 (Permalink)

flooded basement filled with four feet of water, reaching almost to top of basement entrance from outside This basement was so flooded, no one could enter. Luckily, our crews were able to pump out all water and start cleaning within 3 hours!

Coming home to water in your basement is a headache for any homeowner. What should you do first? Who should you call to help with your flooded basement cleanup? Should I be worried about mold? Keep reading to get all the answers you need! 

Why Do Basements Flood?

There’s many reasons for basement flooding. Heavy rains can bring in groundwater through cracks in your foundation, sump pumps or drainage systems can fail, water or sewage can back up from clogged basement floor drains, and even things like your furnace or water heater can cause your flooding. 

8 Things To Do When Your Basement Floods

  • Safety first! Don’t immediately enter a flooded crawlspace or basement. If your basement is seriously flooded - and by seriously flooded we mean there is a large amount of standing water in your basement - be sure to turn off the power and gas before entering. If your circuit breaker is in your basement or you’re not sure how to turn off the power, call an electrician to help. 
  • Find protective gear to wear if you enter your basement. Get some rain boots and gloves to make sure you don’t come in contact with dirty or contaminated water, especially if from a sewer backup or rainwater. If it’s past your knees, you may need chest waders as well - but if your basement is this flooded, we wouldn’t recommend entering. Rather, call us here at SERVPRO of Branford/Shoreline to help.
  • Locate the source of the water. If the water in your basement is caused by anything other than rain, take immediate action. If caused by a burst pipe or any other faulty appliance, turn off the water immediately. If caused by rain, you want to wait until the storm has passed and stops pouring water into your home. 
  • If you have a floor drain or sump pump, check and see if it’s clogged. If you can unclog it or get it to work, it will help drain the water. 
  • Begin removing water from the basement. If there’s only puddles or a little standing water, you can use wet/dry shop vacs, sump pumps, or even a mop and bucket. If there’s a large amount of standing water, it’s best to call a company like SERVPRO of Branford/Shoreline to help extract and remove the water from your basement with specialized equipment. It will be faster than trying to get 3 feet of water out of your basement yourself!
  • Dry EVERYTHING out! Remove wet or water damaged items and decide if they can be salvaged. Be sure to set up fans, dehumidifiers and open windows to help dry out your basement. If there was a lot of water, household equipment may not be able to get the job done. SERVPRO of Branford/Shoreline has commercial grade equipment that will be able to quickly and thoroughly dry your basement, and ensure no moisture is left behind. Check out our Water Damage Restoration Process for more information!
  • Clean and sanitize basement walls and floors! Even though it may now be dry, the flood water may have been dirty or contaminated, depending on its source. Additionally, mold and mildew may already have begun to grow during your drying efforts. SERVPRO has the necessary equipment to clean and sanitize your basement after a flood to prevent mold growth. 
  • Take steps to prevent basement flooding in the future. If your sump pump failed, a pipe burst, or an inadequate drainage system caused the flood, be sure to get the problem fixed to prevent the same thing from happening again. 

When Should You Call A Professional To Help Cleanup Your Flooded Basement? 

If the water in your basement is more than several feet deep, you should call a professional flooded basement cleanup company like SERVPRO of Branford/Shoreline. We are water damage restoration specialists and will be able to remove water, dry out your basement, clean and sanitize all walls and floors to prevent mold growth, and can even restore your belongings. If you want to be sure your home is dry, sanitary and safe after a basement flood, we can help!

SERVPRO of Branford/Shoreline provides all customers:

Have Questions or Need Help? Call SERVPRO of Branford Today! 800-734-3213